Americans with Disabilities Act
In compliance with the 1990 Americans with Disabilities Act, Summerfest is continuously striving to make the grounds barrier-free. We welcome your comments! Please contact us at (414) 273-2680 (voice) or via email at firstname.lastname@example.org.
Accessible parking spaces are available in Lot H. Vehicles must have appropriate plates or a permit to park in accessible spaces. All parking is on a first-come, first-serve basis.
Drinking fountains are located outside each restroom area and are accessible to all patrons. Drinking fountains can also be found near the Children's Area.
A large, private unisex restroom for families, patrons with disabilities and their companions, or anyone needing a little extra room and privacy is located in the north wing of the Mid Gate building. Door key is available at the check-in service desk at the Mid Gate.
Food & Bar Assistance
If you need any assistance transporting food or beverage items to a seating area, please inform the food vendor's employees and they will be happy to assist you.
During Summerfest, First Aid stations are located: inside the North Gate, inside the South Pavilion located just east of the South Gate and inside the American Family Insurance Amphitheater (open for all American Family Insurance Amphitheater performances).
Information & Services
Information Centers are located adjacent to all gate areas. Security personnel are stationed at all gate areas and throughout the grounds and are available to answer questions and provide directions. Audio maps are available at South, Mid and North Information Booths and at the Respite Pavilion. Information Booths are sponsored by Journal Communications.
Large Print & Braille Schedules
Large print and braille entertainment schedules are available at all gate information centers on the grounds plus the NSCIA Respite Pavilion.
Visit Milwaukee can assist you with your travel plans. For updates on hotel availability, assistance in making reservations and obtaining general tourist information for the Greater Milwaukee area call (800) 554-1448 (voice), (800) 554-1448 (for relay) or go to Visitmilwaukee.org.
American Family Insurance Amphitheater Accessibility
Learn more about American Family Insurance Amphitheater Accessibility
National Spinal Cord Injury Association Respite Pavilion
This "smoke free" facility, located just south of the Miller Lite Oasis, is specifically designed for the comfort of our patrons who have disabilities and special needs. The pavilion includes fully accessible shower and restroom facilities, an air-conditioned rest area and an outdoor observation deck. Storage lockers and oxygen storage is available. No attendant services are available. This facility closes at 10:00 pm during Summerfest and all ethnic festivals, and is not open for American Family Insurance Amphitheater shows outside of those festivals.
Passenger Loading Zones
During Summerfest, passengers in personal vehicles can be dropped-off/picked-up at the South Gate. For all other events, passenger drop-off/pick- up will be at the Mid Gate. For Transit Plus, passenger loading/unloading will be located at the North Gate during Summerfest and at the Mid Gate for all other festivals.
There are several routes available throughout the City of Milwaukee. For detailed route, fare, accessibility and schedule information, call the Milwaukee County Transit System's BusLine at (414) 344-6711 (voice) or (414) 937-3299 (TTY 6:00 am - 10:00 pm).
Service animals are allowed on the grounds provided the animal does not pose a danger or threat to other service animals or patrons. Owners of service animals are responsible for the animal's personal cares. A relief area for service animals is located behind the Respite Pavilion. For accommodations for services not mentioned in this brochure, please call (414) 273-2680 (voice/TTY). Milwaukee World Festival, Inc. requests that individuals needing assistance be accompanied by a companion or attendant. Employees of Milwaukee World Festival, Inc. and the National Spinal Cord Injury Association Respite Pavilion are not permitted to assist patrons with transferring or personal cares.
Sign Language Interpreters
Performances: Sign language interpreters can be provided for specific performances upon request by calling the Summerfest Administration Office at (414) 273- 2680 (voice/TTY). A minimum of two weeks prior notice is required so that an interpreter can be secured and materials/lyrics can be obtained from the artist.
Standard Taxi Services
During Summerfest only, standard taxi service is available outside the South Gate two blocks west on Jackson street, one block west of the Mid Gate on Chicago Street at Jackson Street and one block north of the North Gate on Michigan Street. For ethnic festivals and other events, taxi service is available at the festival's Main Gate.
Summerfest Courtesy Vest Program
Program volunteers will be stationed at the Mid Gate and throughout the festival grounds to provide staff volunteer support and to promote the programs and services available to people with disabilities.
Stage Area Seating
During Summerfest all major stage areas throughout the festival grounds offer raised platforms and accessible picnic tables (where marked) for patrons with disabilities and their companion. Accessible seating at picnic tables are located throughout the grounds. For ethnic festivals, major stage areas will provide a raised platform designated area with accessible seating.
Wheelchair & Stroller Rental
A limited number of wheelchairs and strollers can be rented for a minimal charge (with two forms of proper ID), for Summerfest, ethnic and cultural festivals. During Summerfest, wheelchair and stroller rental stations are located at the North, Mid and South gates. During all ethnic and cultural festivals, wheelchair rentals will be located at the Mid Gate. Scooter rentals are no longer available.